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I ordered a refill card, but I haven't received an email with a pin.  What do I do?

Pins are NO LONGER emailed.  Refill Payments will be applied to the Page Plus number you provided in your order.  

Please allow up to 15 minutes for your refill to be completed.

When do my minutes expire?

For the Standard plan, your minutes will only expire if you fail to replenish within 120 days from the date of your last replenishment; otherwise, your unused minutes will always roll forward. If the balance has been removed after the 120 day expiration, it cannot be recovered. For monthly Talk n Text plans, your allotment of voice minutes, messages and data expire each month.


How do I check and replenish the balance on my account?
There are three ways to check and replenish your Page Plus account balance:
  1. Dial #737 from your mobile phone 
  2. Call Page Plus customer service at 800-550-2436 from any phone (press “2” when prompted)
How do I find my ESN/MEID?

You will find the ESN (Electronic Serial Number) or MEID (Mobile Equipment Identifier) of your phone printed on the back of your phone beneath the battery. It is often labeled as an ESN, MEID, HEX or DEC.