INCLUDED:

Call Forwarding: VoIP allows some fabulous enhancement in addition to standard call forwarding. With VoIP, you can also opt to have the call forwarded to more than one number, down your prioritized list of as many as 4 or 5 additional numbers. That way you can make sure you are reached wherever you are!

Voicemail: VoIP voicemail is stored in a digital mailbox, similar to an email inbox, and accessed the same way, with messages stored as digital audio files (like MP3s). Allows long-term storage of messages, easily handles multiple callers, and simple forwarding of messages to other concerned parties. They can also be received as email attachments if you are in a place where receiving audio is inconvenient.

Last Number Re-dial: Just like you're used to with standard traditional phone service.

Caller ID: Just like traditional Caller ID, to see the name of the caller attached to the number, you just enter them into your online contact list, with VoIP, it works simultaneous with call waiting. Another option with many VoIP providers is reversing the procedure, which prevents your number from showing, called Caller ID Block.

Call Blocking: VoIP service alone offers this option, and it is generally part of every existing service package. It allows you to select certain numbers which simply do not ring through to your connection once placed on the Call Blocking list.

3-Way Calling: Enables you to connect with a third party during a call, enabling everyone to both listen and speak and talk, and is much simpler with VoIP than you might have experienced with other services.

Call Waiting: Similar to traditional service, the main difference is that VoIP allows you to place either call on hold, even before answering closer to how a cell phone works.

911 Services: FCC mandates, increasingly advanced technology and specific arrangements with emergency service personnel have combined to fix one of the biggest initial concerns with VoIP. Be responsible and aware of your specific VoIP provider's emergency requirements, procedures and regulations and make sure you are compliant.

EXTRAS:

Conference Calling: This is just like 3-way calling, but with up to 4-10 callers linked into one conversation or meeting.

411 Directory: Similar to traditional landline service, dialing 411 will provide you with contact information for most businesses and individuals. However, VoIP providers fee for this service is usually much lower than a traditional phone company's would be.

Fax: You can choose to pay a small extra fee to your VoIP service provider to have a fax number added to your service. Sending faxes via the internet instead of standard phone lines can be a dramatic cost reducer.

Video Over IP: Fairly self-explanatory, allows images to be transmitted as well as voice, so you have essentially a live video conference for the cost of a phone call.

Phone Number Portability: This VoIP service allows you to maintain the same phone number regardless of relocation, as long as you keep up account with the same VoIP provider. This can be incredibly helpful to those who move around a lot, because you don't have to redistribute your number to your friends, family or customer base.

Virtual Numbers: Allows you to establish a phone number with the area code of an area in which you do not reside, to facilitate low-cost calling to individuals or businesses wishing to contact you from that area code.

Toll free numbers: This is how virtual numbers are provided in the United States. You can opt to have yourself or your business assigned a 1800 or 1888 by your VoIP provider.

International Numbers: International virtual numbers can also be assigned by your VoIP provider. These are usually just an additional phone number within your target area code that is assigned to you. This can save big money of you are the one paying for all international telephone contact, even when you are not the initiator.